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2024 Blue Cross and Blue Shield Service Benefit Plan - Standard and Basic Option
Section 10. Definitions of Terms We Use in This Brochure

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Coinsurance
See Section 4.

Concurrent care claims
A claim for continuing care or an ongoing course of treatment that is subject to prior approval. See Section 3.

Congenital anomaly
A condition that existed at or from birth and is a significant deviation from the common form or norm. Examples of congenital anomalies are protruding ear deformities; cleft lip; cleft palate; birth marks; ambiguous genitalia; and webbed fingers and toes. Note: Congenital anomalies do not include conditions related to the teeth or intra-oral structures supporting the teeth.

Copayment
See Section 4.

Cosmetic surgery
Any surgical procedure or any portion of a procedure performed primarily to improve physical appearance through change in bodily form, except for repair of accidental injury, or to restore or correct a part of the body that has been altered as a result of disease or surgery or to correct a congenital anomaly.

Cost-sharing
See Section 4.

Covered services
Services we provide benefits for, as described in this brochure.

Custodial or long-term care
Facility-based care that does not require access to the full spectrum of services performed by licensed healthcare professionals that is available 24 hours a day in acute inpatient hospital settings to avoid imminent, serious, medical or psychiatric consequences. By “facility-based,” we mean services provided in a hospital, long-term care facility, extended care facility, skilled nursing facility, residential treatment center, school, halfway house, group home, or any other facility providing skilled or unskilled treatment or services to individuals whose conditions have been stabilized. Custodial or long-term care can also be provided in the patient’s home, however defined.

Custodial or long-term care may include services that a person not medically skilled could perform safely and reasonably with minimal training, or that mainly assist the patient with daily living activities, such as:
 
  1. Personal care, including help in walking, getting in and out of bed, bathing, eating (by spoon, tube, or gastrostomy), exercising, or dressing;
     
  2. Homemaking, such as preparing meals or special diets;
     
  3. Moving the patient;
     
  4. Acting as companion or sitter;
     
  5. Supervising medication that can usually be self-administered; or
     
  6. Treatment or services that any person can perform with minimal instruction, such as recording pulse, temperature, and respiration; or administration and monitoring of feeding systems.

We do not provide benefits for custodial or long-term care, regardless of who recommends the care or where it is provided. The Carrier, its medical staff, and/or an independent medical review determine which services are custodial or long-term care.

Durable medical equipment
Equipment and supplies that are:
 
  1. Prescribed by your physician (i.e., the physician who is treating your illness or injury);
     
  2. Medically necessary;
     
  3. Primarily and customarily used only for a medical purpose;
     
  4. Generally useful only to a person with an illness or injury;
     
  5. Designed for prolonged use; and
     
  6. Used to serve a specific therapeutic purpose in the treatment of an illness or injury.

Experimental or investigational services
Experimental or investigational shall mean:
 
  1. A drug, device, or biological product that cannot be lawfully marketed without approval of the U.S. Food and Drug Administration (U.S. FDA); and approval for marketing has not been given at the time it is furnished; or
 
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